Shipping

Where we ship

[fill in: e.g. "We ship to all 50 US states, including APO/FPO addresses. We don't ship internationally yet."]

Processing time

• Ready-made items: ship within [fill in: 1–3] business days.
• Personalized and custom items: are made to order and take [fill in: 1–2 weeks] before they ship.

Orders placed on weekends or holidays start processing the next business day.

Shipping cost and speed

[fill in: e.g. "Standard shipping is a flat $5 per order and usually arrives 3–7 business days after it ships. Orders over $X ship free."]

Every order gets a tracking number by email once it ships.

Lost or damaged packages

Everything is packed carefully, but things happen. If your order arrives damaged, email a photo to [fill in: your email] within [fill in: 7] days and we'll make it right with a replacement or refund.

If tracking shows delivered but you can't find your package, check with neighbors and your local post office first, then contact us and we'll help sort it out.